Compliance & Trust Center

Learn how TrafficSMS protects your privacy, secures your data, complies with SMS regulations, and delivers trustworthy roadway intelligence.

Compliance • Security • Privacy

Compliance & Trust Center

TrafficSMS is committed to protecting your privacy, securing your information, and providing reliable roadway intelligence while complying with applicable SMS messaging regulations.

Privacy

Your Privacy

TrafficSMS does not sell your personal information.

Minimal personal information collected
Encrypted communications
Secure account authentication
User-controlled account deletion
Privacy-first design

Payment Security

Subscription billing is securely processed using Stripe.

PCI-compliant payment processing
No payment cards stored by TrafficSMS
Encrypted checkout sessions

Platform Security

Infrastructure

HTTPS / TLS encryption
Secure authentication
Password hashing
Rate limiting
Cloud-hosted infrastructure
Continuous monitoring

Messaging

SMS messaging is delivered through Twilio.

Reliable nationwide delivery
Carrier-compliant messaging
Opt-in required
STOP and HELP support

Roadway Intelligence

Official Sources

Department of Transportation information
Road closure notices
Construction updates
Official public roadway data

Community Reports

Traffic incidents
Police presence
Hazards
Congestion
Road closures

Community reports automatically expire to improve reliability.

AI Assistance

Artificial intelligence assists with organizing roadway information, summarizing reports, and reducing duplicate incidents. AI assists drivers but does not replace safe driving decisions.

Report Confidence

How Confidence Is Determined

Report confidence may consider factors such as:

Official confirmation
Multiple independent reports
Community verification
Geographic consistency
Age of report

SMS Compliance

Messaging Compliance

Reply HELP for help.
Reply STOP to cancel.
Message and data rates may apply.
Express consent required before messaging
TrafficSMS follows applicable TCPA requirements
TrafficSMS follows CTIA messaging best practices

Supported Region

Current service availability:

United States

Platform Availability

24/7 Service

Core services are designed for continuous availability.

Cloud Infrastructure

Hosted using redundant cloud infrastructure for high reliability.

Secure Payments

Your Rights

Account Management

Manage your account
Update your information
Cancel your subscription
Opt out of SMS messaging
Request account deletion

Need Assistance?

Support

Our support team is available to assist with account, billing, accessibility, and messaging questions.

Phone: (844) 793-2020